Lost Package Claim Form

To ensure prompt resolution, please report any lost packages within 24 hours from the delivery date. Please follow these steps:
  1. File a Lost Claim Form: Fill out our Lost Claim Form to initiate the investigation process. You can find the form below.

  2. Screenshot of Delivery Status: Along with your claim form, please provide a screenshot showing the delivery status from our tracking system, indicating the package as delivered.

Note: Failure to report a lost package within 24 hours of the delivery date may impact our ability to assist you effectively.

Thank you for your cooperation. We strive to provide the best service and resolve issues promptly. For further assistance, please contact our customer support team at ariireadynails@proton.me.